Initiates cost, technical, and work force assessments for existing and emerging requirements and engages Service Lines and CSU elements and enablers for planning and prioritisation; Plans and manages assigned projects and advises on technical aspects of service provision and leads all project management activities and teams in accordance with directives and processes and engages with external stakeholders; Builds and maintains portfolio to plan, monitor, and control resources, revenue and capital costs against the project budget and manage expectations of all project stakeholders; Support risk management for the assigned projects, contractor management functions essential to the successful delivery of capability and services; Ensures adequate support and involvement, in conjunction with Operations & Exercise Service Line, and in the planning process for operations and exercises, engages customers and coordinates all activities of CSU's assigned resources; Ensures effective and efficient use of assigned resources; Works with and maintains contact with the Service Owner for the assigned services in order to deliver the service in a timely, reliable and responsive manner; Supports the appropriate Agency stakeholders in delivering modifications to existing services and/or delivering new services; Develops and coordinates training plan for section personnel to develop a high level of technical knowledge of assigned equipment, ensuring quality of service and continuity of technical skills; Stays abreast of development in Service and Project Management methodologies/tools and technology developments relevant to the area of work; Manages development of IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plan(s); Provides technical, managerial and policy advice to his/ her Branch Head; Deputise for higher grade staff, when required; Performs other duties as may be required. A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience. Exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of Experience in project management, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality. [Ref: SFIA v3 2005:PRMG, 348C Business Change Management and Project Management]; Prior experience as a project manager, to include developing project plans, funding estimates, contracting requirements, plus the day-to-day directing of the project, preparing project reports, providing status of projects, and briefings to senior officials; Experience in lifecycle support of Information Systems aimed at achieving effective system operation and deployment. Experience interpreting military operational and exercise requirements into Information Systems Requirements. Desirable experience and education : Knowledge of System Analysis principles to direct and guide Information Systems development. In-depth technical knowledge and experience in distributed Information Systems as they are applied to modern information management and Command and Control Information Systems. Technical knowledge of wide area networks and local area networks; Experience in the specification and design of information systems, their components and architecture to meet defined business needs. Demonstrated experience specifying user/system interfaces and translating logical designs into physical designs taking account of target environment, performance requirements and existing systems. Experience producing detailed designs and documents using required standards, methods and tools, including prototyping solutions where appropriate. [Ref: SFIA v3 2005:DESN, 921C Systems Development]; Post Graduate diploma in an IS engineering related subject; Member of a recognized professional body or institution; Prior experience working in an international environment comprising both military and civilian elements; Back Plan and project officer Request IT Service Skills Languages: Apply for Job ITIL, PRINCE 2, ACO, ACT English Job Description Initiates cost, technical, and work force assessments for existing and emerging requirements and engages Service Lines and CSU elements and enablers for planning and prioritisation; Plans and manages assigned projects and advises on technical aspects of service provision and leads all project management activities and teams in accordance with directives and processes and engages with external stakeholders; Builds and maintains portfolio to plan, monitor, and control resources, revenue and capital costs against the project budget and manage expectations of all project stakeholders; Support risk management for the assigned projects, contractor management functions essential to the successful delivery of capability and services; Ensures adequate support and involvement, in conjunction with Operations & Exercise Service Line, and in the planning process for operations and exercises, engages customers and coordinates all activities of CSU's assigned resources; Ensures effective and efficient use of assigned resources; Works with and maintains contact with the Service Owner for the assigned services in order to deliver the service in a timely, reliable and responsive manner; Supports the appropriate Agency stakeholders in delivering modifications to existing services and/or delivering new services; Develops and coordinates training plan for section personnel to develop a high level of technical knowledge of assigned equipment, ensuring quality of service and continuity of technical skills; Stays abreast of development in Service and Project Management methodologies/tools and technology developments relevant to the area of work; Manages development of IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plan(s); Provides technical, managerial and policy advice to his/ her Branch Head; Deputise for higher grade staff, when required; Performs other duties as may be required. A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience. Exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of Experience in project management, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality. [Ref: SFIA v3 2005:PRMG, 348C Business Change Management and Project Management]; Prior experience as a project manager, to include developing project plans, funding estimates, contracting requirements, plus the day-to-day directing of the project, preparing project reports, providing status of projects, and briefings to senior officials; Experience in lifecycle support of Information Systems aimed at achieving effective system operation and deployment. Experience interpreting military operational and exercise requirements into Information Systems Requirements. Desirable experience and education : Knowledge of System Analysis principles to direct and guide Information Systems development. In-depth technical knowledge and experience in distributed Information Systems as they are applied to modern information management and Command and Control Information Systems. Technical knowledge of wide area networks and local area networks; Experience in the specification and design of information systems, their components and architecture to meet defined business needs. Demonstrated experience specifying user/system interfaces and translating logical designs into physical designs taking account of target environment, performance requirements and existing systems. Experience producing detailed designs and documents using required standards, methods and tools, including prototyping solutions where appropriate. [Ref: SFIA v3 2005:DESN, 921C Systems Development]; Post Graduate diploma in an IS engineering related subject; Member of a recognized professional body or institution; Prior experience working in an international environment comprising both military and civilian elements; Request IT Service Apply for Job

Our team of Professional IT Consultancy helps you to get the most out of IT for your business and supports you finding the most talented candidates. Job vacancies in security cleared roles. NATO jobs, defence, vacancies. Unlimited remote support. Accredited partners with mainstream vendors. Services we offer Hire Smartly We have an extensive database of highly qualified and vetted candidates available within Europe. Managed IT services To achieve higher performance, flexibility and cost-effectiveness for your infrastructure and applications in cloud environment. Assessing your infrastructure, applications and data. Planning application and data warehouse architectures adapted to the cloud. Deciding on an optimal cloud model and migration strategy. Cloud deployment and testing. Cloud consulting and migration To achieve higher performance, flexibility and cost-effectiveness for your infrastructure and applications in cloud environment. Assessing your infrastructure, applications and data. Planning application and data warehouse architectures adapted to the cloud. Deciding on an optimal cloud model and migration strategy. Cloud deployment and testing. IT advisory To formulate a strategy or design a solution bringing your IT resources into agreement with business needs. Auditing your IT environment: IT applications, network complexity, application integrations, databases and data warehouses, development infrastructure. Exploring business processes and uncovering process inefficiencies hampering business performance or new business initiatives. Devising a full-scale IT strategy working either for modernization of your existing IT or introduction of new digital technologies. Infrastructure management To maintain scalable and secure IT infrastructure and let you save on in-house IT workforce. Providing functional and technical application support. Monitoring, upgrading and supporting enterprise systems: data centers, directory services, intranet and collaboration solutions, CRM systems, e-mail and VoIP systems, etc. Monitoring the performance and security of corporate e-solutions. Administering cloud infrastructures and continuous cloud optimization. Maintaining network security. Software startup consulting We take a significant load off planning and launching new software products by: Analyzing the target market. Productizing a software idea. Cybersecurity consulting We take a significant load off planning and launching new software products by: Analyzing the target market. Productizing a software idea.

Reference 10534 Profile RFQ C000244 Duties As a First Line Security Event Analyst (FLSEA), the incumbent will perform initial analysis of logs and network traffic, determine alert severity and escalate when required. The analyst will collate information and present findings in a clear, structured format, providing remediation recommendations and first line response where applicable. Main responsibilities: Conduct research and assessments of security events within NATO Cyber Security Centre (NCSC)team Provide analysis of firewall, IDS, anti-virus and other network sensor produced events and present findings Appropriately leverage the comprehensive extended toolset (e.g. Log Collection, Intrusion Detection, Packet Capture, VA, Network Devices etc.) for enhancing investigations Support the end-to-end Incident Handling process Propose optimisations and enhancements which help to both maintain and improve NATO's Cyber Security posture Requirements A university degree in a technical subject with a focus on Information Technology (IT), obtained from a nationally recognised/certified institution in addition to a minimum of 1 year experience in the field of cyber security analysis. The lack of a degree may be compensated by at least 3 years of relevant experience in field of cyber security analysis. Similarly, candidate's lacking experience can compensate by demonstrating a high level of knowledge in the field of cybersecurity. Mandatory Comprehensive knowledge of the principles of computer and communications security including knowledge of TCP/IP networking, Windows and Linux operating systems Broad understanding of common network security threats and mitigation techniques Experience in the following: Security Information and Event Management products (SIEM) – e.g. ArcSight, Splunk Analysis of Network Based Intrusion Detection Systems (NIDS) events– e.g. SourceFire, Palo Alto Network Threat Skill, Knowledge & Experience: Prevention Log analysis from a variety of sources (e.g. Firewalls, Proxies, Routers, DNS and other security appliances) Network traffic capture analysis using Wireshark Logical approach to analysis and ability to perform structured security investigations using large, complex data sets Good written and spoken communication skills Ability to work independently and as part of a team Desirable Holding industry leading certification in the area of cyber security such as GCIA, GNFA, GCIH Computer Incident Response Centre (CIRT), Computer Emergency Response Team (CERT) Proficiency in Intrusion/Incident Detection and Handling Experience in the following areas: Full Packet Capture systems – e.g. Niksun, RSA/NetWitness Host Based Intrusion Detection Systems (HIDS) Computer security tools (Vulnerability Assessment, Anti-virus, Protocol Analysis, Anti-Virus, Protocol Analysis, Anti-Spyware, etc.) Computer forensics tools (stand alone, online and network) Military communication systems and networks Back First Line Security Event Analyst(desirable experience as an Cyber Security Engineer) Request IT Service Skills Languages: Apply for Job Cyber Security, NATO Secret Clearance English Job Description Reference 10534 Profile RFQ C000244 Duties As a First Line Security Event Analyst (FLSEA), the incumbent will perform initial analysis of logs and network traffic, determine alert severity and escalate when required. The analyst will collate information and present findings in a clear, structured format, providing remediation recommendations and first line response where applicable. Main responsibilities: Conduct research and assessments of security events within NATO Cyber Security Centre (NCSC)team Provide analysis of firewall, IDS, anti-virus and other network sensor produced events and present findings Appropriately leverage the comprehensive extended toolset (e.g. Log Collection, Intrusion Detection, Packet Capture, VA, Network Devices etc.) for enhancing investigations Support the end-to-end Incident Handling process Propose optimisations and enhancements which help to both maintain and improve NATO's Cyber Security posture Requirements A university degree in a technical subject with a focus on Information Technology (IT), obtained from a nationally recognised/certified institution in addition to a minimum of 1 year experience in the field of cyber security analysis. The lack of a degree may be compensated by at least 3 years of relevant experience in field of cyber security analysis. Similarly, candidate's lacking experience can compensate by demonstrating a high level of knowledge in the field of cybersecurity. Mandatory Comprehensive knowledge of the principles of computer and communications security including knowledge of TCP/IP networking, Windows and Linux operating systems Broad understanding of common network security threats and mitigation techniques Experience in the following: Security Information and Event Management products (SIEM) – e.g. ArcSight, Splunk Analysis of Network Based Intrusion Detection Systems (NIDS) events– e.g. SourceFire, Palo Alto Network Threat Skill, Knowledge & Experience: Prevention Log analysis from a variety of sources (e.g. Firewalls, Proxies, Routers, DNS and other security appliances) Network traffic capture analysis using Wireshark Logical approach to analysis and ability to perform structured security investigations using large, complex data sets Good written and spoken communication skills Ability to work independently and as part of a team Desirable Holding industry leading certification in the area of cyber security such as GCIA, GNFA, GCIH Computer Incident Response Centre (CIRT), Computer Emergency Response Team (CERT) Proficiency in Intrusion/Incident Detection and Handling Experience in the following areas: Full Packet Capture systems – e.g. Niksun, RSA/NetWitness Host Based Intrusion Detection Systems (HIDS) Computer security tools (Vulnerability Assessment, Anti-virus, Protocol Analysis, Anti-Virus, Protocol Analysis, Anti-Spyware, etc.) Computer forensics tools (stand alone, online and network) Military communication systems and networks Request IT Service Apply for Job

Contact Center Tool Expert Skills Artificial intelligence (AI) chatbot solutions contact center tool Public Procurement Expertise Location: Brussels Experience: 7 Language: Dutch or French Native or bilingual English Full professional Description of the mission: Eager to increase the quality of this support, The company has started a Contact Center tooling transformation and is looking for a temporary Contact Center expert to assist us choosing the best tool. Profile : Successful experiences with Contact Center Platform implementation Experience with all-in-one solution VERSUS contact center tool and separate widgets such as chatbot solution Experience with AI and voice technology Experience in public tendering Bilingual (NL/FR) and fluent in EN Mission: Validate The company's Contact Center ambition Assess the level of AI needed Validate the completeness of the business requirements Assist The Belgium Authority in the choice of the new Contact Center tool If needed: assist the Belgium Authority writing the Public Tendering Back Contact Center Tool Expert Request IT Service Skills Languages: Apply for Job Artificial intelligence (AI) Chatbot solutions Contact center tool Public Procurement Expertise English: Full Professional Proficiency French: Full Professional Proficiency Job Description Contact Center Tool Expert Skills Artificial intelligence (AI) chatbot solutions contact center tool Public Procurement Expertise Location: Brussels Experience: 7 Language: Dutch or French Native or bilingual English Full professional Description of the mission: Eager to increase the quality of this support, The company has started a Contact Center tooling transformation and is looking for a temporary Contact Center expert to assist us choosing the best tool. Profile : Successful experiences with Contact Center Platform implementation Experience with all-in-one solution VERSUS contact center tool and separate widgets such as chatbot solution Experience with AI and voice technology Experience in public tendering Bilingual (NL/FR) and fluent in EN Mission: Validate The company's Contact Center ambition Assess the level of AI needed Validate the completeness of the business requirements Assist The Belgium Authority in the choice of the new Contact Center tool If needed: assist the Belgium Authority writing the Public Tendering Request IT Service Apply for Job

Mainframe developer SKills: CICS Cobol IDMS Java JCL Mainframe MFT OPC Languages Dutch or French Professional English Professional Experience: 5 year Location: Brussels Belgium Job Description OBJECTIVE Develop, maintain and run jobs on the mainframe to support crucial business processes during the replatforming project and beyond. Learn different software environments to support the lifecycle of the solutions on the new platform. MAIN RESPONSIBILITIES & ACTIVITIES Overall Responsibilities As a Mainframe developer, you are responsible for the ruCompanying and maintaining of business crucial processes of Company. A replatforming project is started and the mainframe solutions will be ported to Java in the next year. In a plus you can support your colleagues in acquiring Java experience. Together with the team you will decide every 2 weeks what tickets you can take up. You will be in contact with the Business and supported by your colleagues to fulfil them, but you work mainly autonomic. Automation of manual processes is highly encouraged. You will work on different applications but an onboarding is foreseen to learn them one by one. Executes following tasks Run and maintain processes on the mainframe programs Communicate clearly to business on the status of the execution Develop atomisation for manual tasks Develop improvements on the programs based on the requirements of business Test the flows, and ensure the required performance Ensure best practices are used CRITERIA Experience with Cobol is a must Mainframe is a must A mainframe editor, file transfer and scheduler is a must. Java is a plus Development tools like TSO, ISPF, NDVR, JCL , OPC MFT CICS, IDMS is considered a plus Learns fast and is willing to learn different technologies. Is willing to stay for longer term Ready to work as a team player in an Agile scrum team located next to the Brussels South train station on a full time basis. Back Mainframe Developer Request IT Service Skills Languages: Apply for Job CICS Cobol IDMS Java JCL Mainframe MFT OPC English: Full Professional Proficiency French: Full Professional Proficiency Job Description Mainframe developer SKills: CICS Cobol IDMS Java JCL Mainframe MFT OPC Languages Dutch or French Professional English Professional Experience: 5 year Location: Brussels Belgium Job Description OBJECTIVE Develop, maintain and run jobs on the mainframe to support crucial business processes during the replatforming project and beyond. Learn different software environments to support the lifecycle of the solutions on the new platform. MAIN RESPONSIBILITIES & ACTIVITIES Overall Responsibilities As a Mainframe developer, you are responsible for the ruCompanying and maintaining of business crucial processes of Company. A replatforming project is started and the mainframe solutions will be ported to Java in the next year. In a plus you can support your colleagues in acquiring Java experience. Together with the team you will decide every 2 weeks what tickets you can take up. You will be in contact with the Business and supported by your colleagues to fulfil them, but you work mainly autonomic. Automation of manual processes is highly encouraged. You will work on different applications but an onboarding is foreseen to learn them one by one. Executes following tasks Run and maintain processes on the mainframe programs Communicate clearly to business on the status of the execution Develop atomisation for manual tasks Develop improvements on the programs based on the requirements of business Test the flows, and ensure the required performance Ensure best practices are used CRITERIA Experience with Cobol is a must Mainframe is a must A mainframe editor, file transfer and scheduler is a must. Java is a plus Development tools like TSO, ISPF, NDVR, JCL , OPC MFT CICS, IDMS is considered a plus Learns fast and is willing to learn different technologies. Is willing to stay for longer term Ready to work as a team player in an Agile scrum team located next to the Brussels South train station on a full time basis. Request IT Service Apply for Job

Microsoft O365 Engineer "Active Directory Azure Exchange Infrastructure Architecture Intune ITIL Microsoft O365 Multifactor Authentication SCCM Service Management Windows Client Server" Back Microsoft O365 Engineer Request IT Service Skills Languages: Apply for Job Microsoft O365 Engineer French mandatory and Dutch conversational level Job Description Microsoft O365 Engineer "Active Directory Azure Exchange Infrastructure Architecture Intune ITIL Microsoft O365 Multifactor Authentication SCCM Service Management Windows Client Server" Request IT Service Apply for Job

Role Solutions Architect Reference 10294 Profile RFQ: 2022-0123 The Solutions Architect will provide support and act as member of the larger team to ensure architecture and integration coherence, as well as be delivering aspects of the solution. Some of the MVPs will be demonstrated during NATO exercises, while others may need expedited hardening and security testing and accreditation prior to prompt installation on NATO operational networks. The main objective of this statement of work is to support and facilitate ACT Innovation Hub’s MVPs transition from MVP state to undergoing the requirements for testing by NCIA IV&V towards officially approved fielded software potentially releasable to NATO’s EDML. Under the direction / guidance of the Point of Contact or delegated staff, the Solutions Architect will support the transition of MVPs to further stages. Depending on the projects selected, this may include the following activities: Getting a clear overview of the NATO/NCIA process of approving software Translating software approval requirements to MVP requirements and design decisions Designing and documenting a standardized procedure for the transition of MVPs to further stages Assessing technical requirements and coordinating engineering efforts with ACT Innovation Hub Platform staff and NCIA NSF staff for transition of MVPs to further stages Aligning ACT Innovation Hub, NCIA NSF, NCIA IV&V and potentially others behind the designed procedure for further transitioning. The solution architect will be part of a team and will provide the service using an Agile and iterative approach during multiple sprints. Each sprint is planned for a duration of 3 weeks. The content and scope of each sprint will be agreed during the sprint-planning meeting. Requirements: The consultancy support for this service requires a software developer with the following qualifications: The candidate has software development skills that will support different domains — Q, JISR, GEO, etc. The candidate has experience and knowledge of modern software/hardware architectures, design patterns, key hardware/software technologies and technology paradigm shift. The candidate is familiar with information system design tools and techniques. The candidate has experience in modern Identity and Access Management solution patterns. The candidate has experience working with teams embracing Agile DevSecOps principles, including CI/CD with relevant certifications. The candidate has experience developing documentation on recommended technology solutions including research, cost analysis, risk information, and implementation strategy and is able to socialize and educate. The candidate has an industry recognizable cloud solution architect certification (preferably AWS or Azure). The candidate is familiar with architecture modelling standards (e.g. UML, Archimate, BPMN, ...) and has working experience with architecture tools (e.g. Enterprise Architect, Power Designer, Archi, ARIS, XMLSpy) Fluent in English (written and Oral). The candidate has a University degree in Computer Science or related field The candidate has experience with and knowledge of Java and NodeJS/JavaScript The candidate has relevant and recent experience in using development tools (e.g. GitLab, Jira, Azure DevOps) The candidate has strong customer relationship skills, including negotiating complex and sensitive situations under pressure. The candidate is able to speak and write fluent English since the service is conducted in English. The candidate must have the nationality of one of the NATO nations. The contractor will be required to provide the service off site. The contractor may be required to travel to NCI Agency, The Hague, the Netherlands and other sites within NATO for completing these tasks. Location Off-site Start date 30/01/2023 Contract length 912 hours Bid closes 05/01/2023 Max hourly rate (€) lowest price technically compliant Remarks NATO Secret Security clearance A security clearance is required Back Solutions Architect Request IT Service Skills Languages: Apply for Job DevSecOps principles, including CI/CD with relevant certifications. English Job Description Role Solutions Architect Reference 10294 Profile RFQ: 2022-0123 The Solutions Architect will provide support and act as member of the larger team to ensure architecture and integration coherence, as well as be delivering aspects of the solution. Some of the MVPs will be demonstrated during NATO exercises, while others may need expedited hardening and security testing and accreditation prior to prompt installation on NATO operational networks. The main objective of this statement of work is to support and facilitate ACT Innovation Hub’s MVPs transition from MVP state to undergoing the requirements for testing by NCIA IV&V towards officially approved fielded software potentially releasable to NATO’s EDML. Under the direction / guidance of the Point of Contact or delegated staff, the Solutions Architect will support the transition of MVPs to further stages. Depending on the projects selected, this may include the following activities: Getting a clear overview of the NATO/NCIA process of approving software Translating software approval requirements to MVP requirements and design decisions Designing and documenting a standardized procedure for the transition of MVPs to further stages Assessing technical requirements and coordinating engineering efforts with ACT Innovation Hub Platform staff and NCIA NSF staff for transition of MVPs to further stages Aligning ACT Innovation Hub, NCIA NSF, NCIA IV&V and potentially others behind the designed procedure for further transitioning. The solution architect will be part of a team and will provide the service using an Agile and iterative approach during multiple sprints. Each sprint is planned for a duration of 3 weeks. The content and scope of each sprint will be agreed during the sprint-planning meeting. Requirements: The consultancy support for this service requires a software developer with the following qualifications: The candidate has software development skills that will support different domains — Q, JISR, GEO, etc. The candidate has experience and knowledge of modern software/hardware architectures, design patterns, key hardware/software technologies and technology paradigm shift. The candidate is familiar with information system design tools and techniques. The candidate has experience in modern Identity and Access Management solution patterns. The candidate has experience working with teams embracing Agile DevSecOps principles, including CI/CD with relevant certifications. The candidate has experience developing documentation on recommended technology solutions including research, cost analysis, risk information, and implementation strategy and is able to socialize and educate. The candidate has an industry recognizable cloud solution architect certification (preferably AWS or Azure). The candidate is familiar with architecture modelling standards (e.g. UML, Archimate, BPMN, ...) and has working experience with architecture tools (e.g. Enterprise Architect, Power Designer, Archi, ARIS, XMLSpy) Fluent in English (written and Oral). The candidate has a University degree in Computer Science or related field The candidate has experience with and knowledge of Java and NodeJS/JavaScript The candidate has relevant and recent experience in using development tools (e.g. GitLab, Jira, Azure DevOps) The candidate has strong customer relationship skills, including negotiating complex and sensitive situations under pressure. The candidate is able to speak and write fluent English since the service is conducted in English. The candidate must have the nationality of one of the NATO nations. The contractor will be required to provide the service off site. The contractor may be required to travel to NCI Agency, The Hague, the Netherlands and other sites within NATO for completing these tasks. Location Off-site Start date 30/01/2023 Contract length 912 hours Bid closes 05/01/2023 Max hourly rate (€) lowest price technically compliant Remarks NATO Secret Security clearance A security clearance is required Request IT Service Apply for Job

Role: Cyber Security/NSII FW Specialist Reference: 10804 Profile: C000198 Cyber Security/NSII FW Specialist Duties: DCIS PoW support (DragonFly, LlNC-E, CGS, ACP) in regards to network and security devices (staging and configuration), such as: Central administration of BPS and Gateway services. System staging and configuration Firewall policy development. Technical fault correction and configuration change implementation. DCIS Exercise support Operational changes on the above mentioned devices Staging and preparation of exercise systems Requirements: Very good experience with Palo Alto Networks Firewalls and Palo Alto Networks Panorama Very Good experience and knowledge of Computer and Networks Security principles and procedures Very Good experience of UNIX and Microsoft Operating system. Strong knowledge of security principles, practices and technologies Strong knowledge and experience of Boundaries Protections Devices Strong experience and technical knowledge on wide and local area networks and components (switches, routers) Strong knowledge of ONS, mail, web servers/proxies, mail guards Practical knowledge and experience of firewalls installation and management. Good experience in troubleshooting TCP/IP networks to identify problems. Working knowledge of TCP/IP protocols and services. Proven ability to communicate effectively orally and in writing. Desirable Skills: Knowledge and experience of firewalls for the following other vendors Checkpoint, Juniper Very good knowledge of Central Management solutions Checkpoint (Provider-1), Juniper (Network and Security Manager) Knowledge of system security requirements and their implementation. Experience of DCIS systems implementation in the NATO environment. Back Cyber Security/NSII FW Specialist Request IT Service Skills Languages: Apply for Job Cyber Security/NSII FW Specialist, NATO Secret clearance required English Job Description Role: Cyber Security/NSII FW Specialist Reference: 10804 Profile: C000198 Cyber Security/NSII FW Specialist Duties: DCIS PoW support (DragonFly, LlNC-E, CGS, ACP) in regards to network and security devices (staging and configuration), such as: Central administration of BPS and Gateway services. System staging and configuration Firewall policy development. Technical fault correction and configuration change implementation. DCIS Exercise support Operational changes on the above mentioned devices Staging and preparation of exercise systems Requirements: Very good experience with Palo Alto Networks Firewalls and Palo Alto Networks Panorama Very Good experience and knowledge of Computer and Networks Security principles and procedures Very Good experience of UNIX and Microsoft Operating system. Strong knowledge of security principles, practices and technologies Strong knowledge and experience of Boundaries Protections Devices Strong experience and technical knowledge on wide and local area networks and components (switches, routers) Strong knowledge of ONS, mail, web servers/proxies, mail guards Practical knowledge and experience of firewalls installation and management. Good experience in troubleshooting TCP/IP networks to identify problems. Working knowledge of TCP/IP protocols and services. Proven ability to communicate effectively orally and in writing. Desirable Skills: Knowledge and experience of firewalls for the following other vendors Checkpoint, Juniper Very good knowledge of Central Management solutions Checkpoint (Provider-1), Juniper (Network and Security Manager) Knowledge of system security requirements and their implementation. Experience of DCIS systems implementation in the NATO environment. Request IT Service Apply for Job

Role: Senior Engineer (Cloud Administrator) Reference: 10682 Profile: C002689 Senior Engineer (Cloud Administrator) Duties: Under the overall direction of the Service Owner and Service Delivery Manager, the incumbent will perform duties such as the following: Being responsible for the assigned cloud services. Providing 2nd and 3rd line support to the assigned cloud services, by responding to service requests, investigating and resolving incidents and problems, communicating solutions or advices to customers and users on changes and improvements based on best business practices. Contributing to the gathering, analysis, setup, design and documentation of new requirements and change requests. Developing and reviewing documentation such as requirements definitions, functional and technical design documents, systems specifications or other deliverables. -Providing time estimates for the deployment of new requirements. Participating/attending job-related conferences and trainings in order to keep the knowledge and expertise up-to-date -Active contribution to relevant projects or service operation across Service Lines where integration is required Providing briefings and presentations Performing other duties as may be required Requirements: Have a graduate degree in Computer and Information Systems Technology or an equivalent level of qualification or professional accreditation by a related engineering Institute or professional body Be fluent English in both spoken and written. Experience with Microsoft Azure cloud environment (Azure Active Directory, VMs, DevTest Labs ,Azure update management, Azure networking, Monitoring, Storage, Application gateways, App services, Azure databases ) Experience with Microsoft Azure Devops Experience with Microsoft O365 Experience with Amazon AWS cloud environment(IAM, EC2, ALB, Cloudfront, Cloudformation, WAF, Monitoring, Storage, Cognito) Experience with Kubernetes clusters and Docker containers Strong scripting skills: Azure PowerShell, Azure CLI, Azure ARM, Cloudformation templates Back Senior Engineer (Cloud Administrator) Request IT Service Skills Languages: Apply for Job Azure PowerShell, Azure CLI, Azure ARM, Cloudformation templates Job Description Role: Senior Engineer (Cloud Administrator) Reference: 10682 Profile: C002689 Senior Engineer (Cloud Administrator) Duties: Under the overall direction of the Service Owner and Service Delivery Manager, the incumbent will perform duties such as the following: Being responsible for the assigned cloud services. Providing 2nd and 3rd line support to the assigned cloud services, by responding to service requests, investigating and resolving incidents and problems, communicating solutions or advices to customers and users on changes and improvements based on best business practices. Contributing to the gathering, analysis, setup, design and documentation of new requirements and change requests. Developing and reviewing documentation such as requirements definitions, functional and technical design documents, systems specifications or other deliverables. -Providing time estimates for the deployment of new requirements. Participating/attending job-related conferences and trainings in order to keep the knowledge and expertise up-to-date -Active contribution to relevant projects or service operation across Service Lines where integration is required Providing briefings and presentations Performing other duties as may be required Requirements: Have a graduate degree in Computer and Information Systems Technology or an equivalent level of qualification or professional accreditation by a related engineering Institute or professional body Be fluent English in both spoken and written. Experience with Microsoft Azure cloud environment (Azure Active Directory, VMs, DevTest Labs ,Azure update management, Azure networking, Monitoring, Storage, Application gateways, App services, Azure databases ) Experience with Microsoft Azure Devops Experience with Microsoft O365 Experience with Amazon AWS cloud environment(IAM, EC2, ALB, Cloudfront, Cloudformation, WAF, Monitoring, Storage, Cognito) Experience with Kubernetes clusters and Docker containers Strong scripting skills: Azure PowerShell, Azure CLI, Azure ARM, Cloudformation templates Request IT Service Apply for Job

Your profile · At least a bachelor's degree in IT development · A minimum of 6 months of relevant experience in Microsoft Power Apps & Power Automate. · Strong knowledge in managing Power Platform environment at tenant level · Understand the interconnectivity between Power Platform (Dynamics 365, Power BI, Power Automate and Power Apps) and other Office 365 Modules · Capable to build complex solutions on SharePoint Online · Capable to customize SharePoint Online with out of the box as well as SPFX capabilities · a good knowledge in MS SQL Server · Knowledge of .NET Development · Knowledge about Dynamics 365 is an asset · Excellent analytical and communication skills, a creative mind and a problem-solving attitude · Team-player attitude but you can work independently if necessary · A customer and service-minded mentality · Excellent language skills to effectively communicate in English (speaking and writing) Back 365 Power Platform Expert Request IT Service Skills Languages: Apply for Job Office 365 English Professional Job Description Your profile · At least a bachelor's degree in IT development · A minimum of 6 months of relevant experience in Microsoft Power Apps & Power Automate. · Strong knowledge in managing Power Platform environment at tenant level · Understand the interconnectivity between Power Platform (Dynamics 365, Power BI, Power Automate and Power Apps) and other Office 365 Modules · Capable to build complex solutions on SharePoint Online · Capable to customize SharePoint Online with out of the box as well as SPFX capabilities · a good knowledge in MS SQL Server · Knowledge of .NET Development · Knowledge about Dynamics 365 is an asset · Excellent analytical and communication skills, a creative mind and a problem-solving attitude · Team-player attitude but you can work independently if necessary · A customer and service-minded mentality · Excellent language skills to effectively communicate in English (speaking and writing) Request IT Service Apply for Job

Role: Project Manager Reference: 10649 Profile: RFQ SC2023/002767 Under the direction of the Head of the Coherence Branch, the function of Project Manager is responsible for: • The application of standard project management techniques in accordance with the Prince2 methodology (e.g. change control, risk/issue management); • The development and maintenance of project plans in particular using the Enterprise Project Management framework used by NCIA and in compliance with NCIA directive and project management best practices; • In coordination with the team leaders, identify, plan, and allocate resources to meet project milestones and/or initiate corrective actions when necessary; • Manage projects to ensure projects are delivered within agreed scope, time, cost and quality limits; • Maintain the liaison with CTO for technological and with COO for operational alignment with Agency Directives. • Prepare weekly status reports on project scope, time, budget and progress. • All work is conducted on-site at NATO HQ Brussels. Requirements essential: • Experience in large IT infrastructure (data centres, networking, security, end user devices) implementation projects • Experience and certification in Service Management (i.e. ITIL V3 or V4) • Experience in project organization with heterogeneous implementation teams consisting of local support engineers and contractor provided implementation staff. • Experience in communications in front of higher management and large groups (briefings, written and oral presentations) • Prior experience of working in an inter-governmental/international environment Requirements Desirable: • Experience in development of Business Case (including cost/benefit analysis, etc.) • Experience in supplier management, negotiations, conflict resolution and contract management Back Project Manager Request IT Service Skills Languages: Apply for Job English Job Description Role: Project Manager Reference: 10649 Profile: RFQ SC2023/002767 Under the direction of the Head of the Coherence Branch, the function of Project Manager is responsible for: • The application of standard project management techniques in accordance with the Prince2 methodology (e.g. change control, risk/issue management); • The development and maintenance of project plans in particular using the Enterprise Project Management framework used by NCIA and in compliance with NCIA directive and project management best practices; • In coordination with the team leaders, identify, plan, and allocate resources to meet project milestones and/or initiate corrective actions when necessary; • Manage projects to ensure projects are delivered within agreed scope, time, cost and quality limits; • Maintain the liaison with CTO for technological and with COO for operational alignment with Agency Directives. • Prepare weekly status reports on project scope, time, budget and progress. • All work is conducted on-site at NATO HQ Brussels. Requirements essential: • Experience in large IT infrastructure (data centres, networking, security, end user devices) implementation projects • Experience and certification in Service Management (i.e. ITIL V3 or V4) • Experience in project organization with heterogeneous implementation teams consisting of local support engineers and contractor provided implementation staff. • Experience in communications in front of higher management and large groups (briefings, written and oral presentations) • Prior experience of working in an inter-governmental/international environment Requirements Desirable: • Experience in development of Business Case (including cost/benefit analysis, etc.) • Experience in supplier management, negotiations, conflict resolution and contract management Request IT Service Apply for Job

Expert Scrum Master - finance industry - Dutch English French Skills Agile/ SAFe IT-Delivery Jira Kanban SCRUM Location: Brussels Experience: 7 year Language: Dutch Full professional proficiency English Full professional proficiency French Full professional proficiency Questions Describe your experience as Scrum Master within different domains Describe your experience within the finance industry Description of the mission: What impact will you have as Domain Scrum Master? We firmly believe that teams with an agile mindset achieve more. And that’s why we’re counting on you as Scrum Master to bring this agile mindset to life within our organisation. As coach and facilitator, you are able to get the best out of people and this gives you energy to make everything run as smoothly as possible. You will have a number of scrum teams in your care within a specific domain, which may be our B2B domain: the internal client for whom we offer end-to-end solutions. You will not be managing these teams in terms of content, but will ensure that they work seamlessly together in line with our agile method of working. The result? Incidents are resolved quickly, while everything remains up and running. We also deliver software and new features as efficiently as possible – and maintain a positive team dynamic. What will you be doing in practical terms? - You will inspire and coach teams with a whole range of different profiles. You will help them to be better organised and achieve their goals. - You will organise and facilitate scrum ceremonies. - Working with the Product Owner, you will handle any backlog, applying the right priorities. - If you come across any obstacles or inefficiencies, you will make note of them and open up the way to finding a solution. - You will encourage the sharing of knowledge and ensure that the required skills are firmly embedded in (and between) the teams in your own domain. - You will work closely with the Domain IT Lead, who directs the teams in terms of content, as well as the People Lead, who is responsible for people management. What do you have to offer as Domain Scrum Master? - You already have a number of years’ experience with organisation methods for making teams work agilely together. You are familiar with Jira and equivalent tools. And if you have experience with SAFe, that would be a valuable bonus. - You will listen actively to the input from the teams. In doing so, you will ensure that the tasks are organised in a way that works for everyone. The empathy you display will also help you to coach people. - You have always had a nose for continuous improvement and the approach you take is proactive and pragmatic. - You are in tune with IT delivery and support – plus you are interested in delving more deeply into this area. - When you learn something new, you are always happy to share this knowledge with others. - You communicate well in English, Dutch and French. Back Expert Scrum Master - finance Industry - Dutch English French Request IT Service Skills Languages: Apply for Job Agile/ SAFe IT-Delivery Jira Kanban SCRUM English: Full Professional Proficiency French: Full Professional Proficiency Job Description Expert Scrum Master - finance industry - Dutch English French Skills Agile/ SAFe IT-Delivery Jira Kanban SCRUM Location: Brussels Experience: 7 year Language: Dutch Full professional proficiency English Full professional proficiency French Full professional proficiency Questions Describe your experience as Scrum Master within different domains Describe your experience within the finance industry Description of the mission: What impact will you have as Domain Scrum Master? We firmly believe that teams with an agile mindset achieve more. And that’s why we’re counting on you as Scrum Master to bring this agile mindset to life within our organisation. As coach and facilitator, you are able to get the best out of people and this gives you energy to make everything run as smoothly as possible. You will have a number of scrum teams in your care within a specific domain, which may be our B2B domain: the internal client for whom we offer end-to-end solutions. You will not be managing these teams in terms of content, but will ensure that they work seamlessly together in line with our agile method of working. The result? Incidents are resolved quickly, while everything remains up and running. We also deliver software and new features as efficiently as possible – and maintain a positive team dynamic. What will you be doing in practical terms? - You will inspire and coach teams with a whole range of different profiles. You will help them to be better organised and achieve their goals. - You will organise and facilitate scrum ceremonies. - Working with the Product Owner, you will handle any backlog, applying the right priorities. - If you come across any obstacles or inefficiencies, you will make note of them and open up the way to finding a solution. - You will encourage the sharing of knowledge and ensure that the required skills are firmly embedded in (and between) the teams in your own domain. - You will work closely with the Domain IT Lead, who directs the teams in terms of content, as well as the People Lead, who is responsible for people management. What do you have to offer as Domain Scrum Master? - You already have a number of years’ experience with organisation methods for making teams work agilely together. You are familiar with Jira and equivalent tools. And if you have experience with SAFe, that would be a valuable bonus. - You will listen actively to the input from the teams. In doing so, you will ensure that the tasks are organised in a way that works for everyone. The empathy you display will also help you to coach people. - You have always had a nose for continuous improvement and the approach you take is proactive and pragmatic. - You are in tune with IT delivery and support – plus you are interested in delving more deeply into this area. - When you learn something new, you are always happy to share this knowledge with others. - You communicate well in English, Dutch and French. Request IT Service Apply for Job