Role NCOP Training Instructor Reference 10341 Profile The main objectives of this statement of work can be summarized as follows: Successful delivery of NCOP training iterations at the NCI Academy in Oeiras and as Mobile Training Team events Successful adaptation and updating of NCOP training material in accordance with new Increment 2 course as delivered by NCOP Business Area/System Contractor and the latest version of NCOP system updates available at the NCI Academy in Oeiras. The training iteration preparation and delivery shall be carried out at the NCI Academy Oeiras location, and at NATO and National Headquarters, with the host authority providing the training environment and access to the NCOP application. The portfolio of NCOP courses covered under this agreement are the following courses (which includes the supporting Course Control Documentation, course schedules, training materials and assessments), as defined in the NCI Academy Catalogue. • A9046 – NCOP User • A9047 – NCOP COP Manager • A9048 – NCOP Combined User and COP Manager • A9054 – NCOP Users in the NATO Command Structure Each course delivery iteration shall include preparation and coordination, course delivery and end of training report on the course conduct, results, and recommendations for continuous improvement of the course. The work shall be conducted offsite (e.g. at the Contractor’s premises), with travel to the Purchaser’s site in Oeiras (Portugal), Brussels/Mons (Belgium) or The Hague (Netherlands), for the orientation and delivery of course iterations. Some course delivery may occur at NATO or National customer’s locations in a Mobile Training Team (MTT) format. Qualifications and Experience: This work requires an NCOP instructor with the following qualifications and experience: 1. The candidate has a NATO SECRET security clearance, provided by the national security organization valid at the time of submission of the bid and covering the period of the contract 2. Fluent in English and must be able to read and write technical and user documentation. 3. Advanced knowledge of NCOP Increment 1 system, including NCOP course qualification up to COP MANAGER in the NCOP training path and with in-depth experience of NCOP course delivery. 4. Deep knowledge and experience of NATO's doctrine and standards relevant to Common Operations 5. NATO CIS Technical Instructor or equivalent qualification. 6. Knowledge and experience with NATO Command Structure and NATO Force Structure 7. Experience with development of technical documentation, training materials and instructional aids 8. Experience working in an International environment with Military and Civilian elements. Desirable qualifications and experience 1. Knowledge and experience with NCI Agency 2. Knowledge and experience with the NCI Academy 3. NATO CIS technical Course Developer or equivalent qualification. 4. Knowledge of and experience with other existing NATO C2 and Functional Services (MCCIS, LC2IS, INTEL FS, etc.) Location Off-site Start date 15/02/2023 Contract length 31 december 2023 Bid closes 19/01/2023 Max hourly rate (€) lowest price technically compliant Remarks NATO Secret Security clearance A security clearance is required Back NCOP Training Instructor(Offsite Remote) Request IT Service Skills Languages: Apply for Job • A9046 – NCOP User • A9047 – NCOP COP Manager • A9048 – NCOP Combined User and COP Manager • A9054 – NCOP Users in the NATO Command Structure English Job Description Role NCOP Training Instructor Reference 10341 Profile The main objectives of this statement of work can be summarized as follows: Successful delivery of NCOP training iterations at the NCI Academy in Oeiras and as Mobile Training Team events Successful adaptation and updating of NCOP training material in accordance with new Increment 2 course as delivered by NCOP Business Area/System Contractor and the latest version of NCOP system updates available at the NCI Academy in Oeiras. The training iteration preparation and delivery shall be carried out at the NCI Academy Oeiras location, and at NATO and National Headquarters, with the host authority providing the training environment and access to the NCOP application. The portfolio of NCOP courses covered under this agreement are the following courses (which includes the supporting Course Control Documentation, course schedules, training materials and assessments), as defined in the NCI Academy Catalogue. • A9046 – NCOP User • A9047 – NCOP COP Manager • A9048 – NCOP Combined User and COP Manager • A9054 – NCOP Users in the NATO Command Structure Each course delivery iteration shall include preparation and coordination, course delivery and end of training report on the course conduct, results, and recommendations for continuous improvement of the course. The work shall be conducted offsite (e.g. at the Contractor’s premises), with travel to the Purchaser’s site in Oeiras (Portugal), Brussels/Mons (Belgium) or The Hague (Netherlands), for the orientation and delivery of course iterations. Some course delivery may occur at NATO or National customer’s locations in a Mobile Training Team (MTT) format. Qualifications and Experience: This work requires an NCOP instructor with the following qualifications and experience: 1. The candidate has a NATO SECRET security clearance, provided by the national security organization valid at the time of submission of the bid and covering the period of the contract 2. Fluent in English and must be able to read and write technical and user documentation. 3. Advanced knowledge of NCOP Increment 1 system, including NCOP course qualification up to COP MANAGER in the NCOP training path and with in-depth experience of NCOP course delivery. 4. Deep knowledge and experience of NATO's doctrine and standards relevant to Common Operations 5. NATO CIS Technical Instructor or equivalent qualification. 6. Knowledge and experience with NATO Command Structure and NATO Force Structure 7. Experience with development of technical documentation, training materials and instructional aids 8. Experience working in an International environment with Military and Civilian elements. Desirable qualifications and experience 1. Knowledge and experience with NCI Agency 2. Knowledge and experience with the NCI Academy 3. NATO CIS technical Course Developer or equivalent qualification. 4. Knowledge of and experience with other existing NATO C2 and Functional Services (MCCIS, LC2IS, INTEL FS, etc.) Location Off-site Start date 15/02/2023 Contract length 31 december 2023 Bid closes 19/01/2023 Max hourly rate (€) lowest price technically compliant Remarks NATO Secret Security clearance A security clearance is required Request IT Service Apply for Job

Reference 10534 Profile RFQ C000244 Duties As a First Line Security Event Analyst (FLSEA), the incumbent will perform initial analysis of logs and network traffic, determine alert severity and escalate when required. The analyst will collate information and present findings in a clear, structured format, providing remediation recommendations and first line response where applicable. Main responsibilities: Conduct research and assessments of security events within NATO Cyber Security Centre (NCSC)team Provide analysis of firewall, IDS, anti-virus and other network sensor produced events and present findings Appropriately leverage the comprehensive extended toolset (e.g. Log Collection, Intrusion Detection, Packet Capture, VA, Network Devices etc.) for enhancing investigations Support the end-to-end Incident Handling process Propose optimisations and enhancements which help to both maintain and improve NATO's Cyber Security posture Requirements A university degree in a technical subject with a focus on Information Technology (IT), obtained from a nationally recognised/certified institution in addition to a minimum of 1 year experience in the field of cyber security analysis. The lack of a degree may be compensated by at least 3 years of relevant experience in field of cyber security analysis. Similarly, candidate's lacking experience can compensate by demonstrating a high level of knowledge in the field of cybersecurity. Mandatory Comprehensive knowledge of the principles of computer and communications security including knowledge of TCP/IP networking, Windows and Linux operating systems Broad understanding of common network security threats and mitigation techniques Experience in the following: Security Information and Event Management products (SIEM) – e.g. ArcSight, Splunk Analysis of Network Based Intrusion Detection Systems (NIDS) events– e.g. SourceFire, Palo Alto Network Threat Skill, Knowledge & Experience: Prevention Log analysis from a variety of sources (e.g. Firewalls, Proxies, Routers, DNS and other security appliances) Network traffic capture analysis using Wireshark Logical approach to analysis and ability to perform structured security investigations using large, complex data sets Good written and spoken communication skills Ability to work independently and as part of a team Desirable Holding industry leading certification in the area of cyber security such as GCIA, GNFA, GCIH Computer Incident Response Centre (CIRT), Computer Emergency Response Team (CERT) Proficiency in Intrusion/Incident Detection and Handling Experience in the following areas: Full Packet Capture systems – e.g. Niksun, RSA/NetWitness Host Based Intrusion Detection Systems (HIDS) Computer security tools (Vulnerability Assessment, Anti-virus, Protocol Analysis, Anti-Virus, Protocol Analysis, Anti-Spyware, etc.) Computer forensics tools (stand alone, online and network) Military communication systems and networks Back First Line Security Event Analyst(desirable experience as an Cyber Security Engineer) Request IT Service Skills Languages: Apply for Job Cyber Security, NATO Secret Clearance English Job Description Reference 10534 Profile RFQ C000244 Duties As a First Line Security Event Analyst (FLSEA), the incumbent will perform initial analysis of logs and network traffic, determine alert severity and escalate when required. The analyst will collate information and present findings in a clear, structured format, providing remediation recommendations and first line response where applicable. Main responsibilities: Conduct research and assessments of security events within NATO Cyber Security Centre (NCSC)team Provide analysis of firewall, IDS, anti-virus and other network sensor produced events and present findings Appropriately leverage the comprehensive extended toolset (e.g. Log Collection, Intrusion Detection, Packet Capture, VA, Network Devices etc.) for enhancing investigations Support the end-to-end Incident Handling process Propose optimisations and enhancements which help to both maintain and improve NATO's Cyber Security posture Requirements A university degree in a technical subject with a focus on Information Technology (IT), obtained from a nationally recognised/certified institution in addition to a minimum of 1 year experience in the field of cyber security analysis. The lack of a degree may be compensated by at least 3 years of relevant experience in field of cyber security analysis. Similarly, candidate's lacking experience can compensate by demonstrating a high level of knowledge in the field of cybersecurity. Mandatory Comprehensive knowledge of the principles of computer and communications security including knowledge of TCP/IP networking, Windows and Linux operating systems Broad understanding of common network security threats and mitigation techniques Experience in the following: Security Information and Event Management products (SIEM) – e.g. ArcSight, Splunk Analysis of Network Based Intrusion Detection Systems (NIDS) events– e.g. SourceFire, Palo Alto Network Threat Skill, Knowledge & Experience: Prevention Log analysis from a variety of sources (e.g. Firewalls, Proxies, Routers, DNS and other security appliances) Network traffic capture analysis using Wireshark Logical approach to analysis and ability to perform structured security investigations using large, complex data sets Good written and spoken communication skills Ability to work independently and as part of a team Desirable Holding industry leading certification in the area of cyber security such as GCIA, GNFA, GCIH Computer Incident Response Centre (CIRT), Computer Emergency Response Team (CERT) Proficiency in Intrusion/Incident Detection and Handling Experience in the following areas: Full Packet Capture systems – e.g. Niksun, RSA/NetWitness Host Based Intrusion Detection Systems (HIDS) Computer security tools (Vulnerability Assessment, Anti-virus, Protocol Analysis, Anti-Virus, Protocol Analysis, Anti-Spyware, etc.) Computer forensics tools (stand alone, online and network) Military communication systems and networks Request IT Service Apply for Job

Role: Senior Engineer (Cloud Administrator) Reference: 10682 Profile: C002689 Senior Engineer (Cloud Administrator) Duties: Under the overall direction of the Service Owner and Service Delivery Manager, the incumbent will perform duties such as the following: Being responsible for the assigned cloud services. Providing 2nd and 3rd line support to the assigned cloud services, by responding to service requests, investigating and resolving incidents and problems, communicating solutions or advices to customers and users on changes and improvements based on best business practices. Contributing to the gathering, analysis, setup, design and documentation of new requirements and change requests. Developing and reviewing documentation such as requirements definitions, functional and technical design documents, systems specifications or other deliverables. -Providing time estimates for the deployment of new requirements. Participating/attending job-related conferences and trainings in order to keep the knowledge and expertise up-to-date -Active contribution to relevant projects or service operation across Service Lines where integration is required Providing briefings and presentations Performing other duties as may be required Requirements: Have a graduate degree in Computer and Information Systems Technology or an equivalent level of qualification or professional accreditation by a related engineering Institute or professional body Be fluent English in both spoken and written. Experience with Microsoft Azure cloud environment (Azure Active Directory, VMs, DevTest Labs ,Azure update management, Azure networking, Monitoring, Storage, Application gateways, App services, Azure databases ) Experience with Microsoft Azure Devops Experience with Microsoft O365 Experience with Amazon AWS cloud environment(IAM, EC2, ALB, Cloudfront, Cloudformation, WAF, Monitoring, Storage, Cognito) Experience with Kubernetes clusters and Docker containers Strong scripting skills: Azure PowerShell, Azure CLI, Azure ARM, Cloudformation templates Back Senior Engineer (Cloud Administrator) Request IT Service Skills Languages: Apply for Job Azure PowerShell, Azure CLI, Azure ARM, Cloudformation templates Job Description Role: Senior Engineer (Cloud Administrator) Reference: 10682 Profile: C002689 Senior Engineer (Cloud Administrator) Duties: Under the overall direction of the Service Owner and Service Delivery Manager, the incumbent will perform duties such as the following: Being responsible for the assigned cloud services. Providing 2nd and 3rd line support to the assigned cloud services, by responding to service requests, investigating and resolving incidents and problems, communicating solutions or advices to customers and users on changes and improvements based on best business practices. Contributing to the gathering, analysis, setup, design and documentation of new requirements and change requests. Developing and reviewing documentation such as requirements definitions, functional and technical design documents, systems specifications or other deliverables. -Providing time estimates for the deployment of new requirements. Participating/attending job-related conferences and trainings in order to keep the knowledge and expertise up-to-date -Active contribution to relevant projects or service operation across Service Lines where integration is required Providing briefings and presentations Performing other duties as may be required Requirements: Have a graduate degree in Computer and Information Systems Technology or an equivalent level of qualification or professional accreditation by a related engineering Institute or professional body Be fluent English in both spoken and written. Experience with Microsoft Azure cloud environment (Azure Active Directory, VMs, DevTest Labs ,Azure update management, Azure networking, Monitoring, Storage, Application gateways, App services, Azure databases ) Experience with Microsoft Azure Devops Experience with Microsoft O365 Experience with Amazon AWS cloud environment(IAM, EC2, ALB, Cloudfront, Cloudformation, WAF, Monitoring, Storage, Cognito) Experience with Kubernetes clusters and Docker containers Strong scripting skills: Azure PowerShell, Azure CLI, Azure ARM, Cloudformation templates Request IT Service Apply for Job

Role Cyber Security Analyst Reference 10524 Profile RFQ: SC2023/002717 As a Cyber Security Analyst, the service provider will work on shifts to perform initial triage and analysis of security alerts. The CSA will collate information about both logs and network traffic in a clear, structured format, providing remediation recommendations and first response actions where applicable. The successful candidate should be capable of working without supervision to assess alert severity and escalate when required. The main duties as CSA will focus on: Triaging and investigating security alerts in Splunk Enterprise Security. Providing in-depth analysis of firewall, IDS, anti-virus and other network sensor events to report findings clearly. Enhancing investigations by leveraging the comprehensive extended toolset (e.g. Splunk, NIDS, FPC and SOAR). Providing analyst expertise in response to ongoing cyber security incidents. Supporting the end-to-end incident handling process. Assisting in the management of internal block lists. Proposing security content optimisations and enhancements that help maintain and improve NATO's Cyber Security posture. Assisting in on boarding and training of new team members. Assuming the role of security analyst shift lead, assisting with team management and prioritisation of analyst workload. The main deliverables as CSA will be to: Provide an average of 139 hours/month working in office as part of a predetermined 24/7 shift rota. Triage, analyse and respond to alerts. On average 300 - 500 alerts per day are expected. All critical alerts will be responded to within three hours. Deliver analysis and reports in response to tasks associated with ongoing investigations and incidents. Propose no fewer than five security content optimisations and enhancements per week. Oversee the production and release of bulletins for internal block lists, on average, three times per week. Review existing block lists and add new indicators of compromise to block lists, on average 20 per day. Create an average of two MISP events per week based on provided intelligence reports. Respond to ad-hoc tasks given by the service delivery manager and cell head. The service provider is expected to provide accurate and complete deliverables in accordance with internal processes. The service provider shall be responsible for complying will all applicable local employment laws, in addition to following all SHAPE & NCIA on-boarding procedures. Delivery of the service cannot begin until these requirements are fulfilled. Each provider of this service must pass an assessment to demonstrate proficiency before being approved to provide the service. The assessment will follow a brief familiarisation period. For each individual delivering the service, the provider shall allocate 10 working days to the initial NCSC Ops familiarisation and assessment process. Delivery of the service cannot begin until this is complete. Mandatory Comprehensive knowledge of the principles of computer and communications security including knowledge of TCP/IP networking, Windows and Linux operating systems. Broad understanding of common network security threats and mitigation techniques. Experience in the following: a. Security information and event management products (SIEM) – e.g. Splunk. b. Analysis of network based intrusion detection systems (NIDS) events– e.g. FirePower, Palo Alto Network Threat Prevention. c. Analysis of logs from a variety of sources (e.g. firewalls, proxies, routers, DNS and other security appliances). d. Network traffic capture analysis using Wireshark. Logical approach to analysis and ability to perform structured security investigations using large, complex datasets. Knowledge of endpoint detection and analysis techniques. Strong written and spoken communication skills. Ability to work independently and as part of a team. Desirable Holding industry leading certifications in the area of cyber security such as GCIA, GNFA, GCIH. Experience working in a security operations centre (SOC), Computer Incident Response Team (CIRT) or Computer Emergency Response Team (CERT). Hands on experience with Splunk Enterprise Security and/or Splunk SOAR. Experience in the following areas: a. Full packet capture systems – e.g. Niksun, RSA/NetWitness. b. Host based intrusion detection systems (HIDS) Back Cyber Security Analyst Request IT Service Skills Languages: Apply for Job NATO Secret clearance required English Job Description Role Cyber Security Analyst Reference 10524 Profile RFQ: SC2023/002717 As a Cyber Security Analyst, the service provider will work on shifts to perform initial triage and analysis of security alerts. The CSA will collate information about both logs and network traffic in a clear, structured format, providing remediation recommendations and first response actions where applicable. The successful candidate should be capable of working without supervision to assess alert severity and escalate when required. The main duties as CSA will focus on: Triaging and investigating security alerts in Splunk Enterprise Security. Providing in-depth analysis of firewall, IDS, anti-virus and other network sensor events to report findings clearly. Enhancing investigations by leveraging the comprehensive extended toolset (e.g. Splunk, NIDS, FPC and SOAR). Providing analyst expertise in response to ongoing cyber security incidents. Supporting the end-to-end incident handling process. Assisting in the management of internal block lists. Proposing security content optimisations and enhancements that help maintain and improve NATO's Cyber Security posture. Assisting in on boarding and training of new team members. Assuming the role of security analyst shift lead, assisting with team management and prioritisation of analyst workload. The main deliverables as CSA will be to: Provide an average of 139 hours/month working in office as part of a predetermined 24/7 shift rota. Triage, analyse and respond to alerts. On average 300 - 500 alerts per day are expected. All critical alerts will be responded to within three hours. Deliver analysis and reports in response to tasks associated with ongoing investigations and incidents. Propose no fewer than five security content optimisations and enhancements per week. Oversee the production and release of bulletins for internal block lists, on average, three times per week. Review existing block lists and add new indicators of compromise to block lists, on average 20 per day. Create an average of two MISP events per week based on provided intelligence reports. Respond to ad-hoc tasks given by the service delivery manager and cell head. The service provider is expected to provide accurate and complete deliverables in accordance with internal processes. The service provider shall be responsible for complying will all applicable local employment laws, in addition to following all SHAPE & NCIA on-boarding procedures. Delivery of the service cannot begin until these requirements are fulfilled. Each provider of this service must pass an assessment to demonstrate proficiency before being approved to provide the service. The assessment will follow a brief familiarisation period. For each individual delivering the service, the provider shall allocate 10 working days to the initial NCSC Ops familiarisation and assessment process. Delivery of the service cannot begin until this is complete. Mandatory Comprehensive knowledge of the principles of computer and communications security including knowledge of TCP/IP networking, Windows and Linux operating systems. Broad understanding of common network security threats and mitigation techniques. Experience in the following: a. Security information and event management products (SIEM) – e.g. Splunk. b. Analysis of network based intrusion detection systems (NIDS) events– e.g. FirePower, Palo Alto Network Threat Prevention. c. Analysis of logs from a variety of sources (e.g. firewalls, proxies, routers, DNS and other security appliances). d. Network traffic capture analysis using Wireshark. Logical approach to analysis and ability to perform structured security investigations using large, complex datasets. Knowledge of endpoint detection and analysis techniques. Strong written and spoken communication skills. Ability to work independently and as part of a team. Desirable Holding industry leading certifications in the area of cyber security such as GCIA, GNFA, GCIH. Experience working in a security operations centre (SOC), Computer Incident Response Team (CIRT) or Computer Emergency Response Team (CERT). Hands on experience with Splunk Enterprise Security and/or Splunk SOAR. Experience in the following areas: a. Full packet capture systems – e.g. Niksun, RSA/NetWitness. b. Host based intrusion detection systems (HIDS) Request IT Service Apply for Job

Initiates cost, technical, and work force assessments for existing and emerging requirements and engages Service Lines and CSU elements and enablers for planning and prioritisation; Plans and manages assigned projects and advises on technical aspects of service provision and leads all project management activities and teams in accordance with directives and processes and engages with external stakeholders; Builds and maintains portfolio to plan, monitor, and control resources, revenue and capital costs against the project budget and manage expectations of all project stakeholders; Support risk management for the assigned projects, contractor management functions essential to the successful delivery of capability and services; Ensures adequate support and involvement, in conjunction with Operations & Exercise Service Line, and in the planning process for operations and exercises, engages customers and coordinates all activities of CSU's assigned resources; Ensures effective and efficient use of assigned resources; Works with and maintains contact with the Service Owner for the assigned services in order to deliver the service in a timely, reliable and responsive manner; Supports the appropriate Agency stakeholders in delivering modifications to existing services and/or delivering new services; Develops and coordinates training plan for section personnel to develop a high level of technical knowledge of assigned equipment, ensuring quality of service and continuity of technical skills; Stays abreast of development in Service and Project Management methodologies/tools and technology developments relevant to the area of work; Manages development of IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plan(s); Provides technical, managerial and policy advice to his/ her Branch Head; Deputise for higher grade staff, when required; Performs other duties as may be required. A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience. Exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of Experience in project management, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality. [Ref: SFIA v3 2005:PRMG, 348C Business Change Management and Project Management]; Prior experience as a project manager, to include developing project plans, funding estimates, contracting requirements, plus the day-to-day directing of the project, preparing project reports, providing status of projects, and briefings to senior officials; Experience in lifecycle support of Information Systems aimed at achieving effective system operation and deployment. Experience interpreting military operational and exercise requirements into Information Systems Requirements. Desirable experience and education : Knowledge of System Analysis principles to direct and guide Information Systems development. In-depth technical knowledge and experience in distributed Information Systems as they are applied to modern information management and Command and Control Information Systems. Technical knowledge of wide area networks and local area networks; Experience in the specification and design of information systems, their components and architecture to meet defined business needs. Demonstrated experience specifying user/system interfaces and translating logical designs into physical designs taking account of target environment, performance requirements and existing systems. Experience producing detailed designs and documents using required standards, methods and tools, including prototyping solutions where appropriate. [Ref: SFIA v3 2005:DESN, 921C Systems Development]; Post Graduate diploma in an IS engineering related subject; Member of a recognized professional body or institution; Prior experience working in an international environment comprising both military and civilian elements; Back Plan and project officer Request IT Service Skills Languages: Apply for Job ITIL, PRINCE 2, ACO, ACT English Job Description Initiates cost, technical, and work force assessments for existing and emerging requirements and engages Service Lines and CSU elements and enablers for planning and prioritisation; Plans and manages assigned projects and advises on technical aspects of service provision and leads all project management activities and teams in accordance with directives and processes and engages with external stakeholders; Builds and maintains portfolio to plan, monitor, and control resources, revenue and capital costs against the project budget and manage expectations of all project stakeholders; Support risk management for the assigned projects, contractor management functions essential to the successful delivery of capability and services; Ensures adequate support and involvement, in conjunction with Operations & Exercise Service Line, and in the planning process for operations and exercises, engages customers and coordinates all activities of CSU's assigned resources; Ensures effective and efficient use of assigned resources; Works with and maintains contact with the Service Owner for the assigned services in order to deliver the service in a timely, reliable and responsive manner; Supports the appropriate Agency stakeholders in delivering modifications to existing services and/or delivering new services; Develops and coordinates training plan for section personnel to develop a high level of technical knowledge of assigned equipment, ensuring quality of service and continuity of technical skills; Stays abreast of development in Service and Project Management methodologies/tools and technology developments relevant to the area of work; Manages development of IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plan(s); Provides technical, managerial and policy advice to his/ her Branch Head; Deputise for higher grade staff, when required; Performs other duties as may be required. A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience. Exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of Experience in project management, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality. [Ref: SFIA v3 2005:PRMG, 348C Business Change Management and Project Management]; Prior experience as a project manager, to include developing project plans, funding estimates, contracting requirements, plus the day-to-day directing of the project, preparing project reports, providing status of projects, and briefings to senior officials; Experience in lifecycle support of Information Systems aimed at achieving effective system operation and deployment. Experience interpreting military operational and exercise requirements into Information Systems Requirements. Desirable experience and education : Knowledge of System Analysis principles to direct and guide Information Systems development. In-depth technical knowledge and experience in distributed Information Systems as they are applied to modern information management and Command and Control Information Systems. Technical knowledge of wide area networks and local area networks; Experience in the specification and design of information systems, their components and architecture to meet defined business needs. Demonstrated experience specifying user/system interfaces and translating logical designs into physical designs taking account of target environment, performance requirements and existing systems. Experience producing detailed designs and documents using required standards, methods and tools, including prototyping solutions where appropriate. [Ref: SFIA v3 2005:DESN, 921C Systems Development]; Post Graduate diploma in an IS engineering related subject; Member of a recognized professional body or institution; Prior experience working in an international environment comprising both military and civilian elements; Request IT Service Apply for Job

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Back Senior Technician (Web Services and Portals) Request IT Service Skills Languages: Apply for Job MS Windows PowerShell, VMWare, Hyper- V and Microsoft systems English Professional Job Description Senior Technician (Web Services and Portals) Duties: Administering and monitoring MS SharePoint farms for any glitches or problems; Troubleshooting issues promptly; Answering customers' needs by configuration of the system or new solution design; Ensuring a running system on all aspects (technical, functional technical processes, operational procedures, etc.); Performing daily work on the system to ensure platform stability and consistency; Managing system security, system patching and upgrades; Configuring MS SharePoint services and settings; Collecting and documenting new requests, requests for changes. Requirements: Expertise in administration of SharePoint farms (2013, 2016, 2019); Experience in installation, configuration and migration of large MS SharePoint farms; Hands-on experience with MS Windows Servers; Experience with MS Windows PowerShell; Experience with VMWare, Hyper- V and Microsoft systems; In depth knowledge of network protocols and network management technology; Knowledge on database migration, content replication and synchronization; Ability to think and work quickly to remedy system shutdowns or serious platform problems; Strong problem-solving and analytical skills; Fluent English, in both spoken and written. Request IT Service Apply for Job

Back Cyber Security Principal Technician Request IT Service Skills Languages: Apply for Job Cyber Security English Professional Job Description Duties • Assist in implementation and administration of Cyber Security related policies, settings and tools; • Assist in the configuration and monitoring of cyber security systems including but not limited to firewalls, VPNs, network proxies, log servers and enterprise antimalware; • Assist in the evaluation and execution of vulnerability and patch management processes throughout the AoR using existing Vulnerability Management and Patch Management tools; • Provide assistance to other work centers within Service Operations Branch as needed; • Other duties as required. Requirements • Higher secondary education and intermediate vocational training which might lead to a formal qualification with 4 years of experience, or a secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with 6 years post related experience. • 2 or more years of experience in system administration of Microsoft-based or UNIX-based operating system environments. • Practical experience in firewall and network proxy configuration and administration. • Practical experience implementing and managing Enterprise Antimalware and Data Loss Prevention systems. • Practical experience in web application firewalls and network intrusion / prevention systems preferred. • Knowledge of Microsoft PowerShell or other Scripting languages is preferred. Request IT Service Apply for Job

Back Senior Project Manager Request IT Service Skills Languages: Apply for Job ​ English Job Description Skills: Budget management IT Project Experience CLITORIS Office 365 People management PRINCE2 Languages Dutch Professional French Professional English Professional Experience: 7 year Location: Brussels Belgium Question: Describe your experience in managing IT projects. Job description The program aims to allow the Companyto evolve towards a modern workplace. To this end, a complete program has been developed that includes the roll-out of new hardware as well as the migration to O365, new server environments and so on. As a Project Manager at the ICT Infrastructure Staff Service, you are responsible for defining and planning the project with the aim of having clear guidelines for the implementation of the project. You do this in collaboration with the technical architect. You estimate the necessary profiles and the number of man-days, plan the project and manage the project team. In collaboration with others, you determine the necessary resources and the budgetary impact of the project. You inform and sensitize all actors and you regularly consult with the project partners. You motivate the project members with the aim of obtaining optimal commitment and contribution from the project members. You maintain close contact with the stakeholders and provide them with the necessary information about the project, its progress, possible problems, the team and the planning. Request IT Service Apply for Job

Back Business Analyst Expert Request IT Service Skills Languages: Apply for Job Architecture of Integrated Information Systems (ARIS) BPMN CLITORIS Non-Functional Requirements Salesforce SCRUM UML English Professional French or Dutch Professional Job Description Business Analyst Expert Skills: Architecture of Integrated Information Systems (ARIS) BPMN CLITORIS Non-Functional Requirements Salesforce SCRUM UML Location: Liege(Belgium) Language English Professional French or Dutch Professional Description You hold a master's degree (mathematics, science, computer science, economics, management) or equivalent experience; You have a minimum of 5 years' experience in a similar function (consultant, functional/technical analyst, business analyst, etc.); You have the required knowledge in ICT in the broad sense (market, technologies and solutions), analysis method (Agile-Scrum, UML, BPNM, Business Requirements, Business Rules, Non-Functional Requirements), testing and modeling (ARIS, EAI , HP Quality Center); You have perfect knowledge of French or Dutch, good functional knowledge of the other language; Desired knowledge in the financial sector (banking and/or insurance) as well as knowledge of the Salesforce CRM tool are an asset; You are customer and solutions oriented, communicator, assertive, demanding in terms of quality and innovation, and you have proven "consultant" fiber, good leadership, excellent analytical skills ("helicopter view" ), summary and editorial; You enjoy teamwork and are able to work flexibly and independently. Request IT Service Apply for Job

Back Senior Functional Analyst Request IT Service Skills Languages: Apply for Job Cloud Coaching Confluence Enterprise Architect GDPR SCRUM Swagger UML English Professional French or Dutch Professional Job Description Cloud Architect Skills: Cloud Coaching Confluence Enterprise Architect GDPR SCRUM Swagger UML Location: Brussels(Belgium) Language English Professional French or Dutch Professional Description To map the functional requirements in order to fully understand the customer’s needs ; To write the high level analysis with the appropriate level of detail ; To prepare the user stories (= detailed analysis) ; To facilitate estimation and planning sessions together with the IT product lead ; To function as spoc for all functional questions during the development process and being the bridge between the customer and the IT product team ; To validate development by testing the functionalities as written in the user stories on behalf of the customer’s needs ; To assure common understanding and sharing of information with the complete IT product team on a daily basis ; Request IT Service Apply for Job

Back Cyber Security/NSII FW Specialist Request IT Service Skills Languages: Apply for Job Cyber Security/NSII FW Specialist, NATO Secret clearance required English Job Description Role: Cyber Security/NSII FW Specialist Reference: 10804 Profile: C000198 Cyber Security/NSII FW Specialist Duties: DCIS PoW support (DragonFly, LlNC-E, CGS, ACP) in regards to network and security devices (staging and configuration), such as: Central administration of BPS and Gateway services. System staging and configuration Firewall policy development. Technical fault correction and configuration change implementation. DCIS Exercise support Operational changes on the above mentioned devices Staging and preparation of exercise systems Requirements: Very good experience with Palo Alto Networks Firewalls and Palo Alto Networks Panorama Very Good experience and knowledge of Computer and Networks Security principles and procedures Very Good experience of UNIX and Microsoft Operating system. Strong knowledge of security principles, practices and technologies Strong knowledge and experience of Boundaries Protections Devices Strong experience and technical knowledge on wide and local area networks and components (switches, routers) Strong knowledge of ONS, mail, web servers/proxies, mail guards Practical knowledge and experience of firewalls installation and management. Good experience in troubleshooting TCP/IP networks to identify problems. Working knowledge of TCP/IP protocols and services. Proven ability to communicate effectively orally and in writing. Desirable Skills: Knowledge and experience of firewalls for the following other vendors Checkpoint, Juniper Very good knowledge of Central Management solutions Checkpoint (Provider-1), Juniper (Network and Security Manager) Knowledge of system security requirements and their implementation. Experience of DCIS systems implementation in the NATO environment. Request IT Service Apply for Job